Bezel free LED Video Wall
Infrared & Capacitive Touch
Wide-View Angle
Windows Ready
Narrow Bezel Display
Android Ready
24/7 Usage
Landscape & Portrait
IPS panel
If you are a developing business and operating out of a brick-and-mortar establishment, surely one of the biggest and most significant concerns that you are always thinking about is quality of customer service. This is more tangible when you customers are outnumbering daily. Although this is a great benefit for any business, it’ll bring you long waiting lines too which in the fast modern world no one can tolerate these frustrating lines. Now increasing your employees is not definitely a workable solution. Actually there much better, easier and more innovative way like providing an interactive kiosk. An “Interactive Kiosk” is exactly what your business requires.
Interactive Kiosks is a kind of Digital Signage that users and audiences can easily interact with it via touch, emotion or voice. Interactive touch kiosks are used to transfer and announce visual information of products, services and much more information to the public. Display system utilized in this interactive computer kiosk uses LCD, LED or projection screen to illustrate visual graphical content. Nowadays various kinds of interactive kiosks are emerging and you can easily come across them anywhere. From lobby of hotels to reception of hospitals, museums, restaurants, subways and etc.
Rapid rate of development in display technology has made considerable enhancement in hardware and software of kiosks. During previous years, interactive kiosk has gained tremendous popularity in different business environments. These magical boxes help you overcome your rivals and be an upper hand in your competition. In the current digital world, obviously people are getting more and more interested in electronic devices. Recent researches illustrate that people are more relaxed and satisfied for purchasing and getting services by automatic interactive devices. In near future, many businesses which are not equipped with electronic devices will be forgotten in people’s mind.
As a business owner you might be still doubtful about getting a touch interactive kiosk for your environment. In this context, USER is trying to help you with “The best benefits of interactive kiosk”
✓ Eliminate waiting time
The first and the most important property of everyone is time. long waiting line of crowd to get customer services are seen around more frequently than before. Everyone hates to have even some seconds as wasted time, as you want to be popular in people’s attitude let them save their time by using the interactive digital signages. The Kiosks give the public instant access to information to help reduction of wasting time.
✓ Business cost reduction
Interactive touch kiosks are manufactured to preform all the tasks of presentation and sales in shorter time and better quality instead of full-time employees. In the other words, it helps you in reduction of your salaries and overall costs. While purchasing a series of interactive kiosk might seem a great investment at first, this is what exactly progressing businesses require to succeed.
✓ Analyze customers’ behavior
As a customer or potential customer uses the kiosk, it can automatically gather valuable pieces of information from them. You might think that a simple employee can do the same, but interactive data collection is more accurate and also people can’t usually refuse it. This way is also financially beneficial, because in the traditional data gathering method like questionnaires, surveys, and other means companies should pay huge budgets.
✓ Multi language services
If you’re an international company with multi-national clients, surely all of your customers are not able to communicate with your clerks in English. Interactive touch kiosk can easily provide information and services for people who come from all over the world in their own language.
✓ Adaptability
One of most beneficial advantages of interactive kiosk is adaptability to meet emerging requirements. As an example, you might want to have payment by a self-service interactive kiosk which was used for hotel rooms status before, this usage transformation can be easily done.
✓ Save space in business environment
Decreasing average response time of each customer means that they will spend less time in your business environment compared with before. Interactive kiosk role gets more tangible when you suffer from not having a spacious place specially those which are not able to expend their workplace now. Many people are afraid of crowd in closed places due to COIVD-19 that means you would miss many clients.
✓ New way of branding
A state-of-the-art interactive touch screen can make a great branding for your company. A user-friendly system serves the clients in the most pressing way to make them feel supported. This projection gives you terrific chance to stick you logo, name, promotion, vision and mission in your customers’ mind.
✓ Free up your employees
Unfortunately employees spend a huge proportion of their time to answer very basic questions of customers. While an dynamically updating FAQs by interactive kiosk can make clerks more free to give superior customer service and handle more important issues. In this condition public prefer to use the kiosk because of the lack of perceived pressure. Besides preventing your employees from repetitive daily tasks will even make pleasant job satisfaction for them too.
✓ Increase business sales and efficiency
One of the most important reasons that businesses provide interactive kiosk is increasing sales. The kiosk come with high conversion rate. They can have an excellent interaction with a representative of the brand. Especially at the high traffic peaks when you’re employees are spending time with other customers, touch kiosks can do the same task parallelly.
✓ Guarantee privacy and security
Many people intend not to hand their credit or debit card over to a waitress or cashier to proceed shopping due to daily increasing rate of credit card fraud. So providing them some serf-serving kiosks will sure make them excited. It’s such a relaxing experience to allow them pay themselves.
Some shoppers also don’t fell comfortable to interact with employees directly. They would rather take some time analyzing and comparing products and prices to make a decision. Self-service interactive touch kiosk is the best solution for these customers.
✓ Connectivity
Unless old digital display devices, this kind of kiosk can be controlled via various ways. interactive kiosk are usually networked and dynamic content of them are easily updated with an internet connection by interactive kiosk software.
