USER WARRANTY

User Warranty covers the defects resulting from defective parts, materials or manufacturing. If such defects are revealed during the period of 12 months since the date of purchase.
The device is considered defective if it fails to perform the functions indicated in the operation manuals, technical specifications or any other similar documents supplied with the equipment.Moreover only if the failure is due to internal device characteristics.
The Warranty does not cover any software by third party manufacturers or vendors that is installed on the device under repair.
The Guarantor is not responsible for the loss and restoration of any software or data.
The serial number of the delivered defective device must match the serial number sold to Customer.
The Guarantor reserves the right to charge the Warranty beneficiary with the costs of service, transportation, insurance and customs clearance. While if the defect does not fall within the scope of this Warranty or the device has not been proven defective.

The Warranty does not cover:

  • Mechanical or electric damages resulting from incorrect installation, configuration, usage.
  • Damages resulting from activities inconsistent with the operation manual or contradictory to technical specifications attached to the device.
  • Damages caused by acts of God, floods, fires, lighting or other natural disasters, wars, unexpected events, inappropriate voltage, defective supply materials or other external factors.
  • The device that has been tempered with by the Warranty beneficiary or any other person in any way. These actions include reconfiguration, repair, willful constructional variations, modifications and adjustments.
  • The device with serial numbers and/or the Guarantor seals damaged or illegible.
  • The activities specified in the operation manual. These remain the sole responsibility of the Customer in his own capacity and at his own expense.
  • Defects resulting from the usage of improper or non-genuine supply materials.
  • Damages due to the user’s fault or lack of knowledge.
  • Defective functioning of the device caused by a conflict or incompatibility between software applications.

The Guarantor reserves the right to refuse to provide any Warranty services, if it would result in a breach of applicable laws.
The rights granted by this Warranty shall not include the right of the Warranty beneficiary to claim any lost profits in connection with defects of the device. The Guarantor won’t be responsible for any material losses caused by the defective product